Credit Management
Credit Management Services, Inc. provides professional account recovery services to 75 hospitals and over 1,800 businesses in the Midwest. Family-owned and operated, Credit Management?s president, Michael Morledge, began his career with the firm in the early 1980s, becoming the sole proprietor in 1995. Having passed his vision of excellence on to the next generation, Morledge?s son, Jason, joined the company in 1999 and is now a senior vice president; his daughter, Ashley, has been on staff for more than 10 years and currently serves as Credit Management?s Vice President of Customer Relations. Credit Management Services has built a strong reputation in the industry based on its dedicated client services department. In addition to meeting regularly with an account representative, the company offers every customer access to a dedicated customer service department that answers queries and helps administer accounts promptly. The firm also provides on-site training for the staff of its clients in the areas of accounts receivable and credit risk management. In an effort to provide time-saving service, and to stay ahead of the competition, Credit Management offers comprehensive web-based features online. Custom designed by the company for the way it does business, and maintained and enhanced by an expert in-house IT team, the firm?s website offers an efficient and secure way for clients to remain current with the progress of each of their delinquent accounts. The technology permits clients to check on the progress of an account at any time, receive an updated status, report payments, list new accounts, receive acknowledgement of new listings, and review statements. In addition, a full range of reports may be accessed. Any uploaded listings are securely encrypted and go directly to a company server, remaining encrypted in the secure database until Credit Management imports it. In an effort to provide the best service possible, Credit Management re-invests considerably in staffing, training, and technology. The company?s goal is to help businesses, medical practices, and creditors keep their unpaid debt costs manageable, and in so doing, strengthen family businesses and communities.
Credit Management
